Welcome to Our Family

New Age is a proudly family-owned and operated organisation dedicated to providing compassionate, high-quality support services for older Australians, individuals living with disabilities, and those recovering from illness or surgery. As a government-registered service provider, we are committed to empowering our care recipients to live the life they choose — with dignity, independence, and confidence. At the heart of everything we do is our belief in "Empathy for every need", guiding the way we deliver care and connect with every individual we support.

We are a registered provider under the National Disability Insurance Scheme (NDIS), offering a wide range of personalised support services tailored to meet the unique needs of each participant. (NDIS Provider Number: 4050013257)

New Age is also an approved provider of Home Care Packages through the My Aged Care scheme, delivering flexible in-home care solutions designed to support ageing Australians in maintaining their independence. (Provider NAPS ID: 8956)

In addition to government-funded services, New Age offers private in-home care options, which can be accessed without the need for assessments or subsidies. Whether you're looking for short-term recovery support or long-term care, our dedicated team is here to ensure you or your loved one can remain safe, comfortable, and supported at home.

Our mission is to provide high-quality,

personalized in-home care that promotes independence, dignity, and well-being for every individual we support. We believe every person — regardless of age, ability, or background — deserves a fulfilling life in the comfort of their home. Our goal is to empower clients with the freedom to make informed choices about their care, stay connected to their communities, and build meaningful relationships. We foster a supportive environment where clients feel seen, heard, and valued — rooted in compassion, respect, and integrity. Through collaboration with families, allied health professionals, and the broader care network, we deliver holistic, responsive support tailored to each person’s unique needs and aspirations. Our dedicated team strives not only to meet care needs but to enrich the lives of those we serve — with kindness, excellence, and commitment.

Our vision is to be the leading provider

of compassionate, person-centered aged care services across the wider Sydney area, recognized for our unwavering commitment to enhancing the lives of those we support. We strive to empower every individual to live with dignity, independence, and joy, ensuring they are able to thrive in the comfort and security of their own home. Through innovation, excellence, and a deep respect for the unique needs and aspirations of each person, we aim to set the standard for quality care that focuses on both the physical and emotional well-being of our clients. By fostering a culture of respect, compassion, and continuous improvement, we will remain at the forefront of the aged care industry, creating a future where every individual can enjoy the best possible quality of life, regardless of age or ability.

Our values are the foundation

of everything we do, guiding our commitment to delivering respectful, compassionate, and high-quality care. We believe that every person deserves to be treated with the utmost respect, honoring their dignity, autonomy, and choices while fostering an environment built on trust and mutual understanding. Compassion is at the heart of our approach, allowing us to connect deeply with those we support, offering not just care, but emotional comfort and a true sense of security. We act with unwavering integrity, holding ourselves accountable to the highest ethical standards and ensuring transparency and honesty in all interactions. Excellence is not just our goal but our standard—we continuously upskill our team and uphold the highest levels of professionalism and service quality in every aspect of care. Inclusivity is central to our work; we embrace diversity and ensure that all individuals, regardless of background, culture, or belief, feel respected and supported. Most importantly, we believe in empowerment—enabling our clients to make informed decisions, promoting independence, and supporting them to live life on their own terms.